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In this clip from The Office, there is a rumor circulating that a sex predator is on the loose and has been stalking the women of the office. Dwight, the super-hero wannabe, decides to take matters into his own hands to find and punish the supposed predator.
Although this clip is humorous, hiring people who are [...]
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In this clip from The Office, Michael is unwilling to cooperate with his new boss because he feels he is being micromanaged. This of course leads to more trouble, and it could have been avoided had Michael been given an assessment to determine his most productive work style.
Each employee has a work style that maximizes [...]
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In this clip from The Office, Michael is jealous that Phyllis has taken the role of Santa Claus at the Christmas party. In order to fill his need for attention and importance, Michael haphazardly decides to play the role of Jesus instead. Not only does he create tension and discomfort in the office, but he [...]
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Profit losses, mergers and organizational integration can cause stress and anxiety for employees. In this scene from The Office, a team from the corporate level has arrived and rumors are flying about why they came. Talk of mergers or other major business changes need to be addressed and communicated well to ensure that workplace gossip [...]
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Employee assessments are tools that enable managers and team leaders to better orchestrate their teams, and resolve conflict. Assessments like the Profile Performance Indicator and Profile XT have the capability of quantifying an individual’s behavioral traits that will impact their attitude on the job. This information proves its worth especially in times of conflict. What [...]
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A business’ customer facing employees establish how the public perceives the company. One negative experience can ruin a customer for life. In this clip from The Office, some of the employees share their past experiences in customer service roles. Hopefully your customer facing employees are nothing like Angela, and actually strive to assist the customers.
Customers [...]
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