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The secret is knowing that life happens.
The truth about management is that managers would never fail if they simply read every management blog available. There are literally hundreds upon thousands of blogs, books and articles directing managers on how to lead, how to multi-task, and how to communicate. The secret to management is not a [...]
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The majority of organizations use teams of employees to complete objectives. The idea behind the team construction is that different people with different strengths, weaknesses and viewpoints are more likely to successfully complete a task. If multiple elements contribute to an organizations success, why use that method only with teams of employees?
You know that one [...]
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The Iceland volcano Eyjafjallajökull continued to shock the world with its second eruption this week. Air traffic is at a stand-still and major airlines are losing millions of dollars due to the ash-filled skies over northern Europe. Thousands are stranded and desperate to get home, but no one is going anywhere until the volcano ceases.
Scientists [...]
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Managers know that productivity is a priority, but sometimes they fail to recognize what employees need in order to maximize their productivity. This week Harvard Business Review writer, Melissa Raffoni, pinpoints the top eight things employees want from their leaders. Managers should strive to accommodate their employees to ensure that productivity and morale remain high.
Read [...]
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If first quarter goals were not met, do not expect to make them up all in the second quarter.
Spring has officially sprung and the first quarter is coming to a close. The shift in the seasons and the business year often requires a need for a fresh start, and new growth. As colors get [...]
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Organizations need to recognize the importance of each frontline manager’s role and the effects that the manager has on the employees and company.
Effective frontline managers have the capability and interest to be effective managers, have clear goals and roles, understand the people they manage, understand themselves and how they impact their employees, have been trained [...]
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Clients of Profiles International gain a competitive advantage by understanding their people at the deepest levels.
Profiles International develops employee assessments and talent management solutions to improve employee and manager performance and workforce productivity.
Clients of Profiles International gain a competitive advantage by understanding their people at the deepest levels. This includes how they think, natural tendencies, [...]
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Sometimes daily stress and extra pressure lead managers and bosses to derail or become destructive.
Leaders and managers are held to a higher standard than other employees, and for good reason. These are the people responsible for keeping the workplace running, motivating others and exceeding expectations. Expecting them to lead is acceptable; expecting perfection is ludicrous. [...]
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A business’ customer facing employees establish how the public perceives the company. One negative experience can ruin a customer for life. In this clip from The Office, some of the employees share their past experiences in customer service roles. Hopefully your customer facing employees are nothing like Angela, and actually strive to assist the customers.
Customers [...]
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There are many attributes that people associate with leadership. Those in leadership positions usually possess a combination of strong qualities that make them stand out. While leaders tend to be strong in areas that others are not, they often neglect the fact that they have areas that can be developed as well. Leadership evaluations are [...]
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