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From the category archives:
As a result, public perception of the company is that it is irresponsible and unprepared.
In late January, Toyota recalled over five million cars due to issues with the floor mat and the gas pedal. People have been seriously injured in accidents involving the faulty vehicle parts, but Toyota’s crisis communication has been ineffective and inefficient. [...]
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Times of change present many challenges for organizations, particularly for front-line managers whose people will be responsible for implementing change. Pressure to perform is high, as are emotions, and everyone is expected to do more with less.
Why do front-line managers fail and what can be done to avoid failure? We polled our experts to identify [...]
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Sometimes daily stress and extra pressure lead managers and bosses to derail or become destructive.
Leaders and managers are held to a higher standard than other employees, and for good reason. These are the people responsible for keeping the workplace running, motivating others and exceeding expectations. Expecting them to lead is acceptable; expecting perfection is ludicrous. [...]
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It is crucial for managers to remember that employee motivation is one of the greatest gifts they can give.
The end of the year is infamously stressful. Employees juggle work with holiday expectations, and that can lead to them to feel overwhelmed and underappreciated. It is crucial for managers to remember that employee motivation is one [...]
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Leaders come in all shapes and sizes. Different leaders and leadership styles are required for different groups of people. Some respond to a firmer management team, while others prefer the laissez-faire approach. Understanding what type of leadership style a group needs can be challenging, but assessments can help leaders recognize attributes about themselves, and how [...]
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To have thick value in your job is to do what others are not willing to do.
Thick value. According to the Manifesto, thick value is real, meaningful and sustainable. Thin value can be compared to “bells and whistles” or unnecessary garnishes people add merely for appearances. Truly awesome managers do not need any obnoxious embellishments [...]
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Loving what you do causes a domino effect of positivity.
Love. Who knew four letters could make all the difference in your awesomeness as a manager? According to Webster’s Dictionary, love is defined as the object of attachment, enthusiasm or devotion. Don’t just do your job, love it. Love your job, connect with your employees, devote [...]
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Take pride in each task you must accomplish and exert the necessary energy to do it better than you’ve ever done it before.
Make insanely great stuff. It is easy to do the bare minimum. What if, instead of accomplishing the norm, you found a way to make it better? This doesn’t mean you have to [...]
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Businesses are consistently being told how to improve, but what about managers? What can they do to improve? The easy answer is “work harder,” but what does that entail? How can one transform from an average manager into a manager of awesomeness? Now is the time to rid yourself of mediocrity and become something stellar.
Now [...]
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When employees are promoted, power struggles frequently occur. When the promoted employee is well-liked by his co-workers, the transition may not be as difficult, but jealousy and contention are unavoidable – it is human nature.
In “Promoting with Purpose,” we talked about succession planning and about how top performers are not always natural leaders. When an [...]
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