Unless you are living under a rock, you are aware that the FIFA World Cup started last Friday, and has soccer fans worldwide on the edge of their seats. Thirty two teams are competing in South Africa this year for the title of World Cup Champions.
Last week, the USA tied with England for a score of 1-1. While, USA fans continue to praise their team for its success, England is a little less pleased with its goalie Robert Green. Poor Green was a victim of pressure and butterfingers when he let the ball slip into his own team’s goal.
Has that ever happened to you? A star employee performs to the best of their abilities for an extended period of time, but just when their efforts become exceedingly crucial to the company’s success, they drop the ball. People are people, and eventually everyone will mess up from time to time, but as a manager, how do you handle situations where a once reliable employee does not perform to the best of their abilities?

