They quantify behavioral tendencies and personality attributes that affect how employees will conduct themselves in various work environments.The first tool necessary for this revolutionary team-building process is an employee assessment. Employee assessments give managers insight into their employees as individuals. They quantify behavioral tendencies and personality attributes that affect how employees will conduct themselves in various work environments. Based on these results, managers can determine what skills need to be taught to which individuals in order to ensure that each employee reaches his or her maximum potential. Skills can be taught, but behaviors are difficult to modify, so the roles employees play in a team situation should be determined based on the employees’ behaviors.
Once employees have been assessed and their team roles have been assigned based on their behaviors and natural tendencies, managers should strive to create cohesion within the team. It is unrealistic to assume that well-chosen roles will eliminate conflict between team members. A smart business leader knows that conflict is unavoidable, but that measures can be taken to encourage a team-oriented environment.
This is Part 2 in our team building series. Part 1 uncovered a new way of thinking about team construction. Read Part 3 and Part 4 to conclude how to build an effective team.
